Returns & Exchanges

Returns & Exchanges

Due to the nature of our products, it is deemed hygienically unsafe to accept product returns or exchanges at Dick n' Jane's Adult Boutique.

In order to ensure items are in working order we provide batteries, if required, to see and test products, both with a sales associate and the customer, prior to sale.

Once the product or item purchased has been seen and tested with both parties as witnesses, the final sale is made.

If in the circumstance that an item becomes defective after final purchase, we then can aid in the process to getting the customer a return or exchange through the manufacture as many of the items come with warranties. We do this by aiding in the search for the proper contact information i.e. website, emails, phone numbers, etc.

Returns and Exchanges